Privacy Policy
Last Updated: 2024-11-14
Thank you for visiting our website and reviewing our privacy policy. We take your privacy seriously and are committed to protecting your personal information.
This privacy policy applies to Clicksmasters.com (Cajber Softworks AB), Gjuterivägen 6B, 761 40, Norrtälje, Sweden and its affiliates (collectively, "us", "we", or "our"). It explains how we collect, use, and share information about you when you visit or use our websites and other online services that link to this policy (collectively, the "Services").
By using our Services, you agree to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree with our policies and practices, do not use our Services.
1. Information We Collect
We collect information about you when you use our Services, including the following:
- Personal information: This includes information that can be used to identify you, such as your name, phone number, and email address. We collect this information when you provide it to us, such as when you create an account or contact us through our Services or submit a form.
- Usage data: We collect information about how you use our Services, including the actions you take, the pages or content you view, and the dates and times of your visits.
- Device information: We collect information about the devices you use to access our Services, including the type of device, the operating system, and the device's unique identifier.
- Location information: We may collect information about your location when you use our Services.
2. Cookies and Other Tracking Technologies
We and our third-party partners use cookies and other tracking technologies to collect information about you when you use our Services. These technologies help us to understand how you use our Services and improve your experience.
We use the following types of cookies and tracking technologies:
- Essential cookies: These are necessary for the operation of our Services, such as to keep you logged in or to remember your preferences.
- Performance cookies: These collect information about how you use our Services, such as which pages you visit and any errors you experience. This helps us to improve the performance of our Services.
- Advertising cookies: These are used to show you ads that are relevant to you and your interests. We may also use these cookies to track the effectiveness of our advertising campaigns.
- Third-party cookies: We may also use third-party cookies, such as those from Google Ads, Google Analytics, and the Facebook Pixel, to collect information about your use of our Services. These third parties may use this information to serve ads on other websites or to analyze how you use our Services.
You can control the use of cookies and other tracking technologies through your browser settings or other tools. However, if you disable these technologies, some features of our Services may not function properly.
3. How We Use Your Information
We use the information we collect about you for the following purposes:
- To provide, maintain, and improve our Services: We use your information to deliver and improve our Services, including to personalize your experience, to communicate with you, and to respond to your requests.
- To communicate with you: We may use your personal information to send you updates, newsletters, or other communications about our Services.
- To advertise and market to you: We may use your information to show you ads and other marketing communications that are relevant to you and your interests.
- To analyze and understand how you use our Services: We use your information to better understand how you use our Services and to improve their performance and functionality.
4. Sharing Your Information
We do not share your information with third parties for their own marketing purposes without your consent. We may only share your information with the following parties for the purposes described in this privacy policy:
- Legal disclosures: We may disclose your information to third parties if we believe that disclosure is necessary to: (i) comply with a legal obligation; (ii) protect the rights, property, or safety of us, our customers, or others; or (iii) detect, prevent, or otherwise address fraud, security, or technical issues.
5. Your Choices and Rights
You have the following choices and rights regarding the information we collect and process about you:
- Opt out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications you receive or by contacting us at hello@clicksmasters.com.
- Access and update your information: You can access and update your personal information by logging into your account or contacting us at [contact email or phone number].
- Delete your information: You can request that we delete your personal information by contacting us at [contact email or phone number]. Please note that we may be required to retain certain information for legal or business purposes.
- Exercise your rights under applicable law: Depending on where you live, you may have certain legal rights regarding your personal information. You can learn more about your rights under applicable law by contacting a local data protection authority.
6. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child under the age of 18 has provided us with personal information, please contact us at hello@clicksmasters.com and we will take steps to delete such information from our systems.
We encourage parents and guardians to monitor their children's online activity and to help us protect their privacy by instructing them not to provide personal information through our Services.
If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete such information from our systems.
If you believe that we might have any information from or about a child under the age of 18, please contact us at hello@clicksmasters.com.
7. Data Transfer and Storage
We store and process your information in the United States and other countries where we operate. By using our Services, you consent to the transfer and processing of your information in these countries.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the privacy policy whenever you access our Services to stay informed about our information practices and your choices.
9. The Services We Offer
We are a consultancy company and therefor only sell services and digital goods such as courses and webinars. We never sell any physical goods.
10. Refund Policy
For digital goods such as courses, access to communities, ebook downloads or one time webinars we offer a standard 14 day full money back guarantee unless stated otherwise for the individual products sold.
For services such as account management or coaching calls these are non-refundable once delivered.
11. Contact Us
If you have any questions or concerns about this privacy policy or our information practices, please contact us at hello@clicksmasters.com.